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Telegroup Prepaid CallBack

One of the most comprehensive Feature Packed International Calling Cards available in the industry today! GA Prepaid Card

Two Ways to Use Your
Prepaid Callback Card

  1. To use as a Prepaid Card first dial an International Access Number (available from over 45 countries) and follow the prompts.
  2. To use as a Callback Card, first dial your Callback Access Number, and hang up after 1 ring. After you are called back, follow the prompts.
If you are using Callback for the first time or wish to useit from a new location, you must program the system with the phone number where you can be called back.
 
 

How To Program A Callback

  1. Use a touch-tone phone to dial your Callback Access Number.
  2. Let the phone ring until you hear a tone. Do not hang up.
  3. Enter your Authorization Code + followed by the star (*) key.
  4. Select Callback option 3: "To program your callback number." Follow the voice prompts. (For callback to a room number or phone extension read the Enhanced Services section below).
Note: You can also program your callback number by dialing the appropriate International Access Number, entering your Authorization Code and then pressing 9 star (*) for Callback Options.

How To Make Calls With Your Callback Card

 
  1. Dial your Callback Access Number...............................................................................+
  2. After 1 ring, hang up. You Will be called back in 5-30 seconds. Answer the phone.
  3. After the tone, enter your Authorization Code...............................................................+ followed by the star (*) key.
  4. After the tone, enter the country code and number (or 2-digit speed dial code) you wish to call followed by the star (*) key. To check for voice mail, press 7 (*). To make more calls, don`t hang up, press the # key twice (##).
+ Your Callback Access Number, Authorization Code, and Mailbox Number are located on your plastic card. To reduce the possibility of fraudulent use of your card, write down only the first 7 or 8 numbers of your Authorization Code and memorize the last few digits. Keep your plastic card in a secure location.

How To Use The Enhanced Featurres

 

Instead of dialing an outbound number, press 9 star (*). Voice prompts will guide you through all the options. To return to a previous menu or option press the star (*) key at anytime. Charges for the features are below.

  • Press 1 for Callback Options. You have 7 choices. 
    1. To be called back at your preprogrammed number. Press 1 and hang up.
    2. For a Temporary Callback. Create a callback number that will be used only 1 time.
    3. To program up to 5 Callback Numbers. (office, home, car, etc.)
    4. To activate one of your 5 preprogrammed callback numbers.
    5. To record your Callback Greeting. Your voice directs receptionist where to send the call: "Call for Mr. Smith," etc. When you pick up the call, you will be prompted to enter your Authorization Code.
    6. To delete your Callback Greeting.
    7. To change your Callback Extension. Similar to Option 5 except you enter in the extension and system repeatedly announces: "Extension 123, please".
  • Press 2 to make a call. After the bong, enter country code and number.
  • Press 3 for Conference Calling. Maximum 6 lines. Once connected, press star (*) 1 to add a new line. Press star (*) 3 to drop the last line called.
  • Press 4 for Speed Dial. Create 75 two digit (01 through 75) speed dial codes. Instead of dialing an outbound number, enter a two digit code followed by the star (*) key to make a call.
  • Press 5 for Messaging Functions. Record your greeting. Retrieve voice & fax mail. Activate a pager (US. only). Forward calls made to your mail box.Have people call +1-212-256-6000 to leave a message or fax at Mailbox Number :........................................... . Messages are deleted after 14 days.
  • Press 6 for Message Delivery. Leave a message for another card holder or to a person`s phone number. The sistem will try to deliver the message 4 times an hour for 6 hours. You can also program a wake up call.
  • Press 7 for Language Options.
 

Charges for Enhanced Features

  • When you make conference calls, your card balance is charged for all connected calls based on origination and termination of each call.
  • When you choose to add or change speed dial numbers, record your greeting, or select any of the Message Delivery or callback* options, your card balance is charged the regular rate for a call made to the US.

  • (*Balance only charged when International Access Numbers are used)
  • When you check or retrieve voice/ fax mail, your card balance is charged the regular rate for a call made to the US. plus an additional 5c per minute.
  • When you retrieve a fax, receive a wake up call, or are paged, your card is charged for the cost of a call from the US. to wherever you directed the call.
 

How to Use As a Prepaid Calling Card

  1. From a touch-tone phone, dial the International Access Number for the country you are calling from.
  2. After the tone, enter you Authorization Code:................................................... followed by the star (*) key.
  3. After the tone, enter the country code and number (or 2 digit speed dial code)you wish to call followed by the star (*) key. Do NOT dial 011 for international calls from the US. To mke more calls, don`t hang up, press the # key twice (##).
Note: In most cases, using an International Access Number is more expensive than using callback. Use the Calling Card option to: 1). Program your callback number. 2). Make calls from the US. 3). Make a short call where setting up a callback call is not cost effective.

Be careful in public areas, where someone might see your Authorization Code. It is not necessary to always listen to the prompts. Once you hear the tone, you can start entering digits. Card is non refundable and expires 6 months from date of first use.


International Access Numbers For Prepaid CallBack
 
Australia  1.800.123.715
Belgium 0800.1.7929
Brazil 000816.550.0029
Canada 1.800.616.0050
Chile 123.0.020.3793
China (Shanghai) 10.800.273.2592
Colombia 980.15.2182
Cyprus 080.98310
Denmark 800.1.7631
Dominican Republic 1.800.156.1005
Finland 9.800.159922
France* 0800.905.743
Germany 0130.81.3132
Greece 00800.12.3024
Guam 001.1.800.671.0557
Hong Kong 800.2835
Hungary 00.800.11343
Indonesia 001.800.011.0677
Ireland 1.800.557.889
Israel 177.150.4109
Italy 1678.79530
Japan (KDD) 0031.12.4003
Japan (ITJ) 0044.22.122258
Korea 0078.18.800.0058
Liechtenstein 155.9680
Luxembourg 0800.6575
Malaysia 800.0191
Mexico 95.800.408.7605
Monaco* 0800.905.743
Netherlands 06.022.1048
Netherlands Antilles 001.800.553.4075
New Zeland 0800.44.1225
Nicaragua 001.800.2201020
Norway 800.13287
Panama 008.01.800.507.0595
Philippines 102.7.1.800.120.0296
Russia* (Moscow) 755.8420
San Marino 167.87.9530
Singapore 800.120.1049
South Africa 080.09.97737
Sweden 020.797.550
Switzerland 155.9680
Thailand 001.8001.206.60669
UK 0800.96.9430
United States** 1.800.616.0050
Uruguay 000.413.598.1753
Vatican City 167.87.9530
*There may be a local access charge
**Includes AK, HI, PR, and U.S.VI

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